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All FAQs

    Does Kata provide a guarantee?


    We provide a lifetime guarantee for Kata cabinetry and kits. To apply for this benefit, simply send us an email at info@katacamperbox.com with your purchase confirmation, contact details, and a detailed explanation of the issue. Please include images, if possible.

    Our Kata experts will review your case and get in touch with you. If approved, we look forward to seeing you at our workshop in Sydney!

    Is there a guarantee for hardware and appliances?


    In the case of hardware and appliances, the guarantee will be subject to that of our suppliers. Typically ranging between 1 and 2 years.

    If you have further questions, you can refer to our terms and conditions.